Housing Case Manager - Immediate Housing Response ProgramPart-Time or Full-Time | SCHADS Level 3 | Based in KingaroyAre you passionate about supporting people? Do you thrive in a fast-paced, client-focused role where every day is an opportunity to make a real difference?We are currently seeking a Housing Support Worker to join a dedicated team delivering the Immediate Housing Response program. In this role, you'll be on the frontline assisting individuals and families in temporary crisis accommodation, helping them navigate their next steps toward long-term housing stability.What You'll Be DoingSupporting clients in temporary accommodation with respect, empathy, and practical assistanceCoordinating access to brokerage and support services to meet immediate needsAssisting clients who are unable to be accommodated to stay engaged with support pathwaysHelping clients navigate the housing system-including private rentals, social housing, and crisis optionsMaintaining accurate and timely case notes and documentationWorking collaboratively with the Youth Outreach Officer and Team Leader to deliver holistic supportEngaging with local services and community networks to build pathways out of homelessnessWho We're Looking ForYou are someone who:Believes that housing is a human rightThrives in dynamic, person-centred roles and knows how to build rapport quicklyBrings empathy, adaptability, and a problem-solving mindset to complex challengesHas strong organisational and communication skills, and a genuine commitment to community serviceWhat You'll NeedA qualification in community services, social work, or a related fieldExperience working with vulnerable peopleFamiliarity with housing services, rental systems, or Centrelink processes (advantageous)Current QLD Driver's LicenceFirst Aid and CPR certificationBlue Card (Working with Children) and NDIS Worker Screening Clearance (or willingness to obtain)Why Join Us?Make a meaningful impact every day by supporting individuals at critical momentsBe part of a values-driven, supportive team environmentFlexible work arrangements and ongoing professional developmentCompetitive salary under the SCHADS Level 3 AwardApply today and help us build a future where everyone has a safe place to call home.
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