Job Role Overview:
This role involves providing exceptional service to customers as a Field Service Technician. You will diagnose and complete repairs using specialized tools and follow documented procedures to ensure high-quality results.
Main Responsibilities:
* Engage with customers in a timely and efficient manner
* Apply diagnostic techniques to identify and repair issues
* Perform preventative maintenance activities on engines and related components
* Escalate unresolved issues to experienced technicians or supervisors for prompt resolution
Essential Skills and Qualifications:
* Apprentice-trained engine technician (Cert III) or equivalent
* Intermediate level of workshop or field service experience
* Heavy vehicle experience preferred, with a focus on engine diagnosis and repair
Benefits of this Role:
You will have the opportunity to work independently, manage your own schedule, and take pride in delivering excellent customer service. This position offers a challenging and rewarding environment for those who enjoy working with their hands and troubleshooting complex problems.
About this Opportunity:
This is an exciting opportunity for individuals looking to advance their career in field service. If you are motivated, reliable, and possess strong technical skills, we encourage you to apply for this position. By joining our team, you will be part of a dynamic organization that values customer satisfaction and employee development.