Team and Overview The Technology and Information Management team maintain Comcare's Information, Communication and Technology (ICT) infrastructure and provide strategic leadership, governance, solutions and advice for the effective management of information. The Applications Development unit is one part of this team and is primarily responsible for development and support of Comcare's business systems. The consists of unit has 3 development cells: Java, Oracle and .Net/Dynamics. The key duties of the position include The Microsoft Dynamics Customer Relationship Management (CRM) Developer will contribute to the design, development, modification, testing, adaptation, and/or implementation and post-implementation support of short and long-term software solutions to business and technology needs. The Microsoft Dynamics CRM Developer will be involved in all aspects of the software development lifecycle, including maintaining, managing, and designing CRM software applications and supporting environments. They will also review system requirements and business processes and be able to work independently in a fast-paced environment on more complex issues. The successful candidate must be an experienced and innovative technical Microsoft Dynamics CRM Developer, who is able to lead the increasing utilisation of MS Dynamics CRM for managing Corporate CRM and Operational Management functions within Comcare. Primary Responsibilities: As part of a small development unit, this role will: Implement software applications and customize business applications using MS Dynamics CRM 2016, ASP.Net Technology, IIS, SQL, JavaScript, HTML, and Web Services. Design, develop, and document working solutions, integrations, and data migration elements of a Microsoft Dynamics CRM platform. Create CRM software components and code patterns which foster reusability and enterprise capabilities and support efforts to integrate MS Dynamics CRM with other systems and applications. Identify and recommend product customizations and enhancements to meet client requirements using Dynamics CRM. Work with project teams to analyse business requirements, define functional requirements, and document solution design. Architect appropriate CRM technical solutions to meet business/functional requirements including the migration from on-premise Dynamics 2016 to Dynamics 365 and contribute to future strategy in relation to platform, capacity planning, and upgrades. Generate technical documentation and assist with the development and provision of end-user training. Provide support for users and perform troubleshooting, including root cause analysis of production issues and documenting resolutions. Interpret requirements and develop software following the vision of team leadership and architectural design, while working against a product backlog in an agile development environment. Recommend innovative solutions that will support improved business processes. Qualifications and Experience Mandatory: Relevant degree or industry qualifications. Demonstrated experience in software development with the .Net and Microsoft Dynamics CRM., ideally 3 years, or equivalent proficiency Desirable: Experience in SharePoint Integration