Job Description
We are seeking a highly skilled and experienced Chief Legal Operations Manager to join our team. Based in Toowoomba, you will support the Legal Practice Director in the day-to-day supervision and operation of our legal team.
Your key responsibilities will include:
* Providing high-quality legal advice and leading complex casework
* Mentoring and supervising staff solicitors and volunteers, using active matters as learning opportunities
* Overseeing team operations, including casework approval, advice checking, KPI and workload management, ensuring regional coverage, managing program delivery and funder reporting
* Assuming Nominated Person responsibilities and higher duties when necessary
* Promoting compliance, managing legal risk, and developing a positive team culture
* Representing the organization at stakeholder forums, legal partnerships, and networks
* Leading and overseeing law reform and community legal engagement activities in a way that promotes our vision, mission, and values
The person We are looking for someone who can consider their work through the lens of client impact. You will be eligible to hold an unrestricted Practising Certificate and have relevant post-admission experience, including leading complex casework (preferably 5+ years).
You will need:
* To be currently eligible for Blue and Yellow Cards (mandatory criminal history screening)
* Demonstrated experience supervising, mentoring and developing legal staff and volunteers
* Excellent communication and interpersonal skills, with a positive, adaptable, and collaborative leadership style
* The ability to travel within the region as required to support remote offices and outreach clinics
You'll also bring professionalism, adaptability, and empathy, along with the ability to lead by example and contribute to a trauma-informed, culturally safe, and inclusive workplace.
Benefits
This role offers the opportunity to make a real difference in the lives of our clients and communities. You'll be part of a dynamic and supportive team, working towards a common goal of delivering exceptional legal services.
Requirements
To be successful in this role, you'll need:
* A strong understanding of legal principles and practices
* Excellent communication and interpersonal skills
* The ability to work independently and as part of a team
* Strong organizational and time management skills
* A positive, adaptable, and collaborative leadership style