About this role
As a business finance specialist, you'll be working with customers to understand their business needs and goals. You'll use your knowledge of lending and cash flow concepts to provide tailored recommendations to address these needs.
This is an excellent opportunity for individuals who are passionate about helping customers and have a solid understanding of financial concepts.
The successful candidate will complete a comprehensive induction program to get up to speed on commercial banking practices and procedures.
This role offers a range of career pathways within commercial banking and across the organization, with opportunities for professional growth and development.
Key responsibilities:
* Actioning incoming calls and digital inquiries by conducting needs-based conversations
* Providing personalized solutions and recommendations to meet customer requirements
* Taking ownership of customer issues and resolving them in a timely manner
* Identifying additional customer needs and referring them to relevant channels
* Collaborating with the team to contribute to a high-performance culture
Key skills and qualifications:
* Ability to support customers by understanding their needs and providing relevant solutions
* Excellent communication and interpersonal skills
* Knowledge of small business operations, transaction banking, and working capital solutions
* Proficiency in credit assessment and management
* Ability to identify and pursue new business opportunities
* Knowledge of financial terminology, financial statements, and cash flow management principles
Benefits:
* Meaningful work that makes a positive impact on customers and communities
* Opportunities for professional growth and development
* A supportive and collaborative team environment
* Flexible working arrangements to suit individual needs
* Access to health and wellbeing services and discounts on selected products and services