Concession Manager - Geelong
We are looking for a skilled and motivated Concession Manager to join our team in Geelong. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.
About the Role:
* Drive Customer-Focused Culture: Create a memorable and seamless experience with every interaction, empowering customers to make informed purchasing decisions.
* Team Empowerment: Foster a supportive team culture through ongoing training, mentoring, and collaboration, ensuring team members have the skills and confidence to excel.
* Operational Excellence: Work closely with leadership to build an effective and profitable concession pad, managing rosters, preparing back-of-house administration, and driving operational excellence.
* Sales Performance: Motivate the team to meet sales targets and business key performance indicators, leveraging commercial acumen to drive sales growth and profitability.
Requirements:
* Leadership Experience: Proven experience in a similar role, supervising teams of up to 5 staff, with a strong track record of success.
* Motivational Leadership: Demonstrate a supportive leadership style, motivating and mentoring a team to achieve success and exceed targets.
* Commercial Acumen: Demonstrated commercial acumen, with the ability to assist driving sales, wage targets, and shrinkage KPIs.
* Visual Merchandising: An eye for detail, with a passion for styling and visual merchandising, showcasing products in an attractive and engaging manner.
Benefits:
* Competitive Salary: A competitive salary package that reflects your skills and experience.
* Benefits Package: A comprehensive benefits package, including opportunities for career growth and development.
* Work-Life Balance: A supportive work environment that prioritizes work-life balance and employee well-being.
Why Join Us:
Join our dynamic team and contribute to our mission of delivering exceptional customer experiences and driving sales growth. With a focus on teamwork, innovation, and continuous learning, we offer a supportive and inclusive work environment that fosters professional growth and development.