Medical Administration Support / Receptionist
Springwood Day Surgery – Springwood, QLD
Springwood Day Surgery is seeking an experienced and professional Medical Administration Support / Receptionist to join our friendly and patient-focused team. This role is well suited to someone who enjoys working in a fast-paced medical environment and takes pride in delivering excellent patient care and administrative support.
About the Role
As the first point of contact for our patients, you will play a key role in ensuring the smooth day-to-day operation of our reception and administrative services.
Your responsibilities will include:
* Front-desk reception and patient check-in/check-out
* Managing phone and in-person enquiries professionally
* Booking and managing patient appointments
* Processing health fund billing and payments
* Maintaining accurate patient records
* General administrative support to the clinical team
About You
To be successful in this role, you will have:
* Minimum 24 months' experience in a medical administration or receptionist role
* Demonstrated experience with health fund billing
* Previous experience using FYDO software
* Strong communication and organisational skills
* A friendly, professional manner and attention to detail
Desirable (but not essential):
* Experience or interest in marketing or patient engagement activities
What We Offer:
* Supportive and professional team environment
* Stable role within a well-established day surgery
* Opportunity to contribute to high-quality patient care
If you are reliable, motivated, and looking to join a dedicated healthcare team, we encourage you to apply.