Senior Retail Professional
A seasoned retail leader with a passion for driving sales growth and delivering exceptional customer experiences is sought after to lead our stores from the front.
We are looking for an experienced Store Manager & Business Leader to join our team, inspiring their colleagues, growing a loyal client base, and consistently exceeding sales targets and key performance indicators.
Key Responsibilities:
* Lead, coach, and develop a high-performing retail team
* Drive revenue growth through strategic planning and flawless execution of commercial initiatives
* Build and maintain strong relationships with clients to foster loyalty and retention
* Deliver outstanding customer experiences aligned with our premium service standards, ensuring every interaction is memorable and positive
* Own store performance metrics, ensuring KPIs are consistently met and exceeded
* Champion our company culture and represent our brand with pride, integrity, and enthusiasm
Requirements:
* Minimum 3 years' experience in retail or sales leadership
* At least 2 years' experience managing a store and leading a team of professionals
* A proven track record of achieving and exceeding sales targets and KPIs in a fast-paced retail environment
* Exceptional customer service and sales skills, with the ability to create magic in-store experiences
* Commercially savvy, with a deep understanding of retail operations and market trends
* Excellent communication, multitasking, and problem-solving skills, with the ability to motivate and inspire others
* A genuine 'people person' who builds trust, motivates colleagues, and leads by example