Wellpets Kallangur – Where Happy Pets Begin with Good HealthAt Wellpets, we’ve been proudly delivering expert, compassionate veterinary care since 1995. True to our name, we’re dedicated not only to treating illness but to keeping our patients healthy and thriving all year round.Our team brings passion and skill across a wide range of veterinary services—from medicine and surgery to dental care, weight management, and behavioural advice.We are pleased to announce a new opportunity for a Full-time Practice Manager for this popular local practice,workingwith anexperienced and passionate team of vets, nurses and established client base.Benefits of Joining Us:Competitive hourly rate and benefits package.Supportive and collaborative team environment.Access to training centres, online courses and dedicated nurse programs.Opportunities for career growth and development.Flexible working hours to suit your lifestyle.Staff discounts, including Health and Wellbeing benefitsEmployee Referral Bonus’Paid parental leave and return to work bonusAbout The RoleThe success of thepractice manageris driven bytheir ability to co-ordinate the business, people, operations and services of the clinic.The ideal candidate will thrive onmanaging a busy clinical setting which involves:Overseeingall operational and people matters within the clinic and is responsible for communications, procedures and business services.Leadingon all employee matters including recruitment,workforce planning,rosters,health andwellbeing,recognition awards,people performance,training and development.Being highlyengaged in customer experience and client loyalty activities,clinic service streams,marketing, digital services,social media,complaintresolution and compliments.Managingthe financial performance of the clinic,stock control,procurement,accounts, budgets, and profit and loss.Leadingon work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.Workingclosely with the Clinical Leadersto uphold industry standards and innovation, clinical governance and strategic direction and decisions of the clinic.Workingclosely with the Regional Manager tochampion change,improveclinic performance, drive client engagementandcreate high performing service environments.Leadingon company initiatives, projects and technology.Bringinga transparentleadership style focused on collaboration andengagement.About YouAtleast2years in apracticeleadershipor head nurserolein a veterinary or animal related fieldBe committed to high standards ofservice excellenceand clinical careExperience with practice management systemsorappointment book management skillsand are computer confidentHave strong problem solving, decision making and organisational skillsGood understanding of people and employment obligationsGood knowledge of workplace health and safety regulationsExperience or interest in change champion and project managementAgenuine, warm and supportive stylethat enjoys caring for people who care for animals.Apply NowIf you’re looking to make a real impact in a vibrant, rewarding clinic, we’d love to hear from you. Apply now to become part of our amazing team at Wellpets Kallangur.We can’t wait to meet you!
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