Job Overview
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At Optus, we expand into new technology and relentlessly improve every day. We create a better tomorrow for all Australians by embracing diversity and valuing individual differences.
Responsibilities include:
* To understand the needs and profiles of small businesses.
* Deliver excellent customer service and educate customers on products to provide multiple solutions.
* Collaborate with the team to seek opportunities to improve the overall experience for business customers.
* Drive a high-performance environment by coaching and mentoring to ensure teams are skilled on Optus Business products.
Key Qualifications Include:
* Experience with successful strategy execution and corresponding results.
* Ability to think around a multi-layered issue to quickly identify the best solution.
* Ability to balance multiple processes and perform detailed tasks in an efficient manner while maintaining effective communication and building trust with customers.
Benefits Include:
1. Competitive salary and performance incentives.
2. Discounts to Optus products and services, and over 400 retailers Australia-wide.
3. Training, mentoring, and development opportunities.
4. Volunteer Leave per year.
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