About the role:
Bridgestone Australia is seeking an experienced candidate to lead the development and ongoing management of our Fleet service portfolio strategy across the Australia and New Zealand network.
This newly created role is designed to ensure the delivery of a competitive, scalable and customer-centric suite of fleet services that complement our market leading tyre product portfolio. This role is pivotal in driving productivity improvements, financial performance and customer satisfaction within the Fleet Solutions Business for Australia and New Zealand.
In this role, you will:
* Validate, develop and define our end-to-end Fleet servicing strategy and proposition, and lead the sustainable delivery of services across and ANZ network
* Leverage opportunities in technology to drive automation and digitisation in current and future state offerings
* Collaborate on pricing models, track category and channel performance, and support budgeting and forecasting processes for services
* Monitor and analyse market trends and requirements to champion customer-centric servicing and maximise customer experience and satisfaction
* Champion Bridgestone's vision for perfect safety and E8 commitment, embedding sustainability and safe practices at all levels
About you:
* Possess a balance of technical knowledge and business acumen in the service delivery space
* Experience in service product development, pricing and portfolio management
* Experience with digital transformation and automation in service delivery
* Demonstrate excellent communication, negotiation and stakeholder management skills
* Customer first, problem solving and innovative thinking mindset
* High degree of organisation, individual initiative and personal accountability
Our People Commitment
At Bridgestone, we know what matters to our people. That's why our focus is on creating the conditions for our teammates to feel safe and happy at work.
We're passionate about growth and development, supporting our people to achieve their career goals with a focus on promoting from within.
We offer flexibility that enhances wellbeing and performance, and the security of working for a trusted global brand.
You'll join a great team. We take pride in our friendly and supportive community. Together, we are working towards our mission of 'Serving Society with Superior Quality'.
We believe in creating a workplace where you feel valued for your contributions and inspired to do your best work. Our perks include:
* Competitive total remuneration package, inclusive of market-related base pay, plus variable pay and allowances depending on your role.
* Discounts on Bridgestone tyres and servicing for you, your family and friends Financial education, wellbeing support, and a range of employee discounts on private health, cars and car hire, hotels and other retailers.
* Annual paid volunteer leave to give back to a cause that matters to you – now that's rewarding.
Your Growth, Our Future.