Ivy Park at Rockville is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group,we provide exceptional quality, comfort and care with five‑star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity * Teamwork * Compassion * Commitment * Resilience.
With communities across California, Hawaii and Nevada, opportunities for growth opportunities, relocation, and travel are significant. In addition, eligible team members may enjoy the following benefits:
- Medical, Dental and Vision benefits
- Vacation, Personal Day, Sick Pay, Holidays
- Complimentary Meals
- Company Paid Life Insurance
- Team Member Discount Program (LifeMart)
- 401(k) Savings Plan with Company Match
- Recognition Programs
- Student Loan Refinancing
- Tuition Reimbursement
- Pet Insurance
- Employee Assistance Program
The Concierge is responsible for greeting visitors, fulfilling resident requests, arranging tours of the property, answering a multi‑line telephone, and providing clerical support to the administrative staff in accordance with the company’s mission and values.
Responsibilities
- Provide all residents, guests, and visitors with exceptional customer service.
- Answer telephones, record and/or direct calls to appropriate individuals in a timely, clear, concise and professional manner.
- Monitor the Emergency Alert System and immediately respond to every call.
- Effectively manage the business centre and process incoming and outgoing mail.
- Maintain a safe and secure environment for all staff, residents and guests, following established safety standards.
- Encourage teamwork through cooperative interactions with co‑workers and other departments.
Qualifications
- Must be at least 18 years of age.
- High school diploma or equivalent.
- Prefer two (2) years of experience in a hospitality setting or prior senior living community.
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.).
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, health‑care professionals, residents and their families.
- Must pass a criminal background check and health screening tests, including physical and TB tests.
- For the health and safety of our team members and residents, Oakmont Management Group may require vaccination, daily screening, surveillance testing and the wearing of face coverings and other PPE to prevent the spread of COVID‑19 or other communicable diseases, per regulatory guidelines.
Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. OMG serves thousands of seniors across communities in California, Nevada and Hawaii. At OMG, we strive to create an atmosphere of family and community among team members, residents and resident families. We know that caring and meaningful relationships are the foundation of a rewarding life, and our team is hand‑selected for their skills, prior experience, and passion for working with the elderly. Our practice is to incorporate joy and laughter alongside our expectations of excellence. Walk into our communities and feel our pride of ownership and commitment to service.
Oakmont Management Group is an Equal Opportunity Employer.
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