Factual Investigators – NSW
Job Title: Factual Investigators
LKA Group is a national investigation company with decades of experience. We are looking to add talented, organised people with enthusiasm to our workers' compensation investigation team. These contractor roles are crucial in driving our success and ensuring the highest standards of service for our clients.
About Us
LKA Group prides itself on delivering timely and accurate information that empowers our clients to make informed decisions. We are committed to enhancing the quality, efficiency, and effectiveness of our services, earning the trust of major insurers, government bodies, and local agencies across Australia.
Why Join Us?
Our NSW team is small but led by managers with many years of experience, who are able to support investigators to achieve high‐quality investigations.
We work together in all things, and we provide extensive support, development, and feedback to all our investigators. When you join us, you'll receive training and mentorship, and we'll offer you new challenges as you grow.
We also give our investigators control over how and when they work, with plenty of opportunity to travel around New South Wales, meet new people, and gain unique insight into their challenges and experiences. LKA also provides career pathways for investigators willing to learn new skills.
What's Special About You?
Investigators need:
* Great interpersonal and communication skills
* Excellent organisation and computer literacy
* The ability to work autonomously
* Accountability
* A willingness to learn and accept feedback
For this role, you will need to have your 2E Security Industry Licence as well as your Master Licence Certificate.
This work will suit people with experience in the legal industry, health & safety, engineering, or HR.
Here's What the Role Looks Like
* You will be supported to learn or improve skills to undertake detailed investigations into physical and psychological claims
* You will be invited to take on cases that suit your experience and location, on a contract or casual basis
* You'll work closely with our investigation management team—fun but focussed experts in the field
* You'll be trained in the use of our online case management system and administrative processes
* You will scope and plan investigations, with our support and review
* You'll conduct investigations including site inspections, interviewing witnesses, writing statements, and gathering documents, with our support and a buddy
* You'll prepare investigation reports and receive detailed feedback
* You'll also be part of our national organisation and local investigation team, with HR, training, community, and industry activities that go along with it
Our Recruitment Process
* Apply to this ad, telling us how you meet the criteria set out above
* Shortlisted applicants will have a phone interview to assess communication style
* Candidates may be asked to complete a short online assessment
* Successful applicants will attend an interview with our workers' compensation team, including a short investigative interview to demonstrate skills and cultural fit
Rates are negotiable depending on experience. Ongoing rate increases are commensurate with skills and experience gained.
Contact
All enquiries to:Janet Costa – (03) 9340 3222
#J-18808-Ljbffr