Are you a hands-on hospitality leader who loves creating great guest experiences? The Stirling Hotel is looking for an experienced Duty Manager to help lead our busy, high-performing venue in the heart of the Adelaide Hills.
This is a great opportunity for a motivated professional who enjoys working across all areas of a venue, leading teams, and building a long-term career in hospitality.
About the Role
As Duty Manager at the Stirling Hotel, you’ll play a key role in the day-to-day running of the venue, working across bar, restaurant, gaming and floor to ensure every guest has an outstanding experience.
Reporting to the Venue Manager, you’ll lead by example on every shift, support your team, and uphold our service, compliance and presentation standards.
You’ll work across a rotating 7-day roster, including days, nights, weekends and public holidays.
What You’ll Be Doing
* Overseeing daily operations across all front-of-house areas
* Leading, supporting and motivating staff on shift
* Delivering exceptional customer service and resolving issues calmly and professionally
* Managing gaming and RP responsibilities in line with compliance requirements
* Writing clear daily reports and handovers for the leadership team
* Maintaining high standards of venue presentation, safety and guest experience
* Proactively developing your own skills and seeking career growth within the group
What We’re Looking For
* Proven experience in a leadership role within hotels/pubs or similar venues
* Strong customer service and communication skills with positive energy
* Confident conflict resolution and decision-making under pressure
* Previously held positions of responsibility; restaurant experience ideal
* Well organised with strong attention to detail and presentation standards
* RSA certified and RP badged – essential
* Gaming Manager badge preferred; RSG and H&L experience an advantage
* Availability to work across a 7-day roster including days, nights, weekends and public holidays
* Engaging, charismatic and team-focused, with a genuine desire to learn and grow
Why Work With Us?
* Be part of an iconic Adelaide Hills venue with a strong reputation for quality and innovation
* Enjoy career development opportunities across our wider Piermount Services venue network
* Access a complimentary Employee Assistance Programme (EAP) for wellbeing and support
* Join a positive, professional team culture where your contribution is recognised
Find Your Place at Piermount
At Piermount Services, we are committed to fostering a diverse and inclusive workplace where individuality is respected and valued. We welcome applications from all qualified candidates, regardless of background or lived experience.
Thank you for your interest in joining our team. We aim to respond to all applications, regardless of the outcome. Due to the volume of submissions, some responses may be automated. We genuinely appreciate the time you've taken to research and apply.
Job Type: Full-time
Pay: $60,000.00 – $72,000.00 per year
Benefits:
* Employee discount
Work Location: In person