Job Opportunity
A leading transport service provider in a regional city is seeking an experienced Customer Service Representative to deliver exceptional support through various communication channels.
The role prioritizes effective issue resolution, customer satisfaction, and team collaboration.
We are looking for a detail-oriented and skilled individual with a strong background in customer service. If you possess excellent communication skills and a passion for delivering high-quality support, we encourage you to apply.
This position offers opportunities for professional growth and development in a supportive work environment.
* Competitive compensation package
* Opportunities for career advancement
* Collaborative team environment
Key Responsibilities:
* Provide exceptional customer service via phone, email, and chat
* Resolve customer complaints and concerns in a timely manner
* Maintain accurate records and reports of customer interactions
Requirements:
* High school diploma or equivalent required; degree in a related field preferred
* Minimum 2 years of experience in customer-facing roles
* Excellent communication, problem-solving, and interpersonal skills