Client Services Administration Specialist
Join to apply for the Client Services Administration Specialist role at ORIX Australia Corporation Limited .
Overview
As a Client Services Administration Specialist, you’ll be the first point of contact for ORIX clients, delivering exceptional service and ensuring every interaction counts. You’ll manage day-to-day account needs, provide timely and accurate solutions, and play a key role in identifying opportunities to drive business growth.
Responsibilities
1. Provide first call resolution to customer enquiries, including requests for quotations, extensions, vehicle orders, general enquiries, and payout figures.
2. Support clients by guiding them to order replacement vehicles well in advance of lease expiries.
3. Promote ORIX products, services, and online tools to maximize customer benefits.
4. Maintain regular contact with customers and identify opportunities for sales or cross-selling.
5. Perform additional tasks as needed to support the team and deliver exceptional service.
Qualifications
* Experience in a customer-focused role.
* Excellent communication skills and a knack for numbers.
* Strong organizational skills.
* Ability to spot opportunities and convert them into leases.
* Proficiency with Word, Excel, and adaptability to new systems.
* Attention to detail, teamwork spirit, and problem-solving skills.
If you’re a self-starter passionate about customer service, fleet management, and solutions, we want to hear from you! Join ORIX and take the driver’s seat in your career. APPLY NOW!
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