Senior Business Analyst
Australian citizenship required. No PR or Work Visa holders. Must be able to obtain Baseline security clearance.
Canberra based only. Fully onsite.
What to Submit
* A tailored resume in docx format
* Individual responses to each criterion (max 3000 characters each)
RFQ Details
* RFQ ID: LH-05892
* Agency: Department of Home Affairs
* Closing Date: Monday, 23 March 2026 – 11:59pm (Canberra time)
* Estimated Start Date: Tuesday, 07 April 2026
* Initial Contract Duration: Contract to 30 June 2026
* Extension Term: 12 months
* Number of Extensions: 1
* Experience Level: Senior – EL1 equivalent
* Security Clearance: Must be able to obtain Baseline
* Location of Work: ACT
* Working Arrangements: Onsite. The successful supplier must work on-site full-time for the duration of the contract. Flexible working arrangements may be considered afterward, subject to approval per the Department's operational needs and ICT Contractor Working from Home Guidelines. Contractors must be on-site in Canberra for five days per week. Remote work costs (e.g. travel, accommodation, utilities, equipment) are the contractor's responsibility.
* Maximum Hours: 40 hours per week
Job Details
Business Analysts seek to understanding business processes and determining business requirements for systems.
Key Duties and Responsibilities
The Specified Personnel will be responsible for providing the following deliverables including but not limited to:
* Providing strategic planning, mapping and modelling development;
* Leading a gap-analysis to determine whether any of the existing capabilities held within the Department can meet the requirements for a future visualisation capability;
* Developing the solution blueprint for a future visualisation capability;
* Identifying and conveying (orally and in writing) the objective of a business need to the appropriate stakeholder level – enterprise, program, operational and project levels;
* With business stakeholders, prioritising each business requirement according to its merits of enhancing business efficacy;
* Working on highly complex projects;
* Managing multiple tasks with competing priorities and deadlines;
* With business stakeholders, presenting all pertinent business information to an agreed standard as required by ICT to enable solution design and application support in accordance with agreed and approved business requirements;
* In consultation with business and ICT stakeholders, developing innovative solutions to identified business challenges;
* Developing effective working relationships with stakeholders, including qualities such as ethics, trustworthiness and personal organisation;
* Working in and across teams for varying duration to achieve the identified work area outcomes - this may require team leadership and/or technical leadership skills;
* Organising, facilitating and co-facilitating workshops to extract business requirements and defining new or improved business processes;
* Defining and documenting new business practices and processes in a consistent and easily understood manner and facilitating the agreement and sign-off of these with appropriate stakeholders.
Specified Personnel will be expected to transfer skills and knowledge to departmental staff and ensure appropriate documentation is stored in accordance with the Department's recordkeeping policy and practices.
Deliverables
The Specified Personnel will be responsible for producing the following deliverables, including but not limited to:
* Business Specifications
* Functional Specifications
* Defect Resolution Specifications
* Technical Specifications
* Risk Management Plans
* Requirements Management Plans
* Use Case model and Use Case Specifications
* High level and detailed business requirements documents
All deliverables performed by the specified personnel must
* be performed or delivered promptly and without delay in accordance with the timeframes notified by the buyer from time to time; and
* meet the assessment and performance criteria set out in any monitoring and performance assessment processes notified to the seller from time to time.
About the Team
AusCheck is a core national security control that helps mitigate trusted insider risk in security-sensitive workforces and environments. Maintaining a dependable, high-integrity background checking capability supports the safety and continuity of essential services and critical industries and strengthens assurance that people in sensitive roles can be trusted.
The Department of Home Affairs is progressing comprehensive reform of the AusCheck background checking framework. This is designed to deliver a fit-for-purpose background checking framework to enhance national security outcomes, improve operational efficiency, and provide a flexible and adaptable service to support industries that have a vital role in Australia's economic strength.
About the Project
This funding will be used for delivery discovery and scoping activities for the digital transformation work required to implement AusCheck's integration with myGov.
The myGov integration work is being undertaken as part of broader reform into the background checking framework, and as such work will also look at scoping and costing digital transformation activities for the broad reforms.
Selection Criteria
Each response is limited to 3000 characters.
Essential criteria
* Feasibility assessment level 4 Selects relevant feasibility assessment approaches and techniques. Identifies the range of possible options. Undertakes short-listing of options and feasibility assessment. Engages with internal and external stakeholders to get the information required for feasibility assessment. Supports preparation of business cases including cost/benefit, impact and risk analysis for each option.
* Requirements definition and management level 5 Plans and drives scoping, requirements definition and prioritisation activities for large, complex initiatives. Selects, adopts and adapts appropriate requirements definition and management methods, tools and techniques. Contributes to the development of organisational methods and standards for requirements management. Obtains input from, and agreement to requirements from a diverse range of stakeholders. Negotiates with stakeholders to manage competing priorities and conflicts. Establishes requirements baselines. Ensures changes to requirements are investigated and managed.
* Business process improvement level 5 Manages the execution of business process improvements. Analyses and designs business processes to identify alternative solutions to improve efficiency, effectiveness and exploit new technologies and automation. Develops graphical models of business processes to facilitate understanding and decision-making. Assesses the feasibility of business process changes and recommends alternative approaches. Selects, tailors and implements methods and tools for improving business processes at programme, project or team level. Contributes to the definition of organisational policies, standards, and guidelines for business process improvement.
* Business situation analysis level 5 Plans, manages and investigates business situation analysis where there is significant ambiguity and complexity. Advises on the approach and techniques to be used for business situation analysis. Ensures holistic view adopted to identify and analyse wide-ranging problems and opportunities. Engages and collaborates with a wide range of stakeholders, including those at the management level. Gains agreement from stakeholders to conclusions and recommendations. Contributes to definition of organisational standards and guidelines for business situation analysis.
* Stakeholder relationship management level 5 Identifies the communications and relationship needs of stakeholder groups. Translates communications/stakeholder engagement strategies into specific activities and deliverables. Facilitates open communication and discussion between stakeholders. Acts as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans. Provides informed feedback to assess and promote understanding. Facilitates business decision-making processes. Captures and disseminates technical and business information.
* Consultancy level 5 Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution. Identifies, evaluates and recommends options. Collaborates with, and facilitates stakeholder groups, as part of formal or informal consultancy agreements. Seeks to fully address client needs and implements solutions if required. Enhances the capabilities and effectiveness of clients, by ensuring that proposed solutions are fully understood and appropriately exploited.
Desirable criteria
* Demonstrated ability and experience in Program, project and change management services such as: Organisational ability, experience and track record of effectively and successfully managing and delivering projects of similar size, scope and complexity.
* Strong stakeholder engagement capability such as: Ability to understand, negotiate and operate within a range of contexts – political, social, cultural, geographical and personal. Ability to successfully identify and effectively engage with a broad and diverse range of stakeholders to deliver the required services.
* Ability to deliver clear and high-quality Projects such as: Accessibility of information by technical and non-technical audiences as demonstrated by the response. Compliance with Web Content Accessibility Guidelines 2.0 requirements.
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