MW Hay Grade 16 + Flexible Working ArrangementsIn Melbourne, water is essential to our way of life.As caretakers for Melbourne's water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.Each time you drink from the tap, flush a toilet, run through a backyard sprinkler, or kayak down the Yarra, we're there.
Primed and ready, quietly delivering some of the world's cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years.If you value making it count, diving in with curiosity, and doing what's right, you're in the right place.About The Role Join our Geospatial Data & Systems Services team in a leadership role that blends technical expertise with people management.
Reporting to the Manager, Geospatial Data & System Services, you'll lead a dedicated group of Asset Information System Owners and System Support Specialists to ensure Melbourne Water's application portfolio remains secure, reliable, and fit for purpose.You'll be responsible for the performance, compliance, and lifecycle management of a suite of critical applications, working closely with both internal teams and external partners.
Your role will involve guiding the team's technical direction, fostering collaboration across IT and business units, and ensuring consistent, high-quality service delivery.This is a great opportunity for someone who enjoys leading skilled professionals, improving systems, and making a tangible impact on how technology supports essential services.Ensure a reliable and highly available applications service in accordance with business requirements.Manage IT applications to improve costs, performance and end user satisfactionEnsure consistent application of application and vendor management process and procedures, and drive and support improvement of systems and processes.Support planning, operations, and production support related to the IT application portfolioContributing to improving service management and supporting processes to support Melbourne Water Business Units, including SLAs, OLAs and KPIsEnsure cost effective financial management of the Asset Information Systems IT Applications services including; reporting, license and contract management.Fostering the development and maintenance of relationships with key internal and external customers and stakeholdersDeveloping work plans and roadmaps for the application management portfolio to ensure Business Plan delivery.Ensuring the team conducts Product Validation Testing (PVT) of changes impacting their Applications.About You Relevant tertiary qualification in IT or equivalent industry working experience.Strong leadership background in managing cross-functional teams within IT and business environments.Demonstrated experience in the management of IT applications, systems and platform solutions/solution vendors (Specifically experience in ESRI Arc GIS, AutoCAD Suite, IBM Maximo or Accruent RedEye would be beneficial).
Awareness of standard project management processes (e.g. PRINCE2 or PMP).
Experience with the administration and deployment of business applications.Extensive information technology problem solving experience.Excellent understanding of service management delivery methodology, frameworks, and best practice.Understanding of IT Cyber security and emerging technologies to assist the organisation.Maturity and judgement necessary to contribute to complex decision making.High energy to take action and drive business results and efficiencies.Ability to lead change and communicate with a diverse range of stakeholders.Willing to complete Police check.Willing to complete an AusCheck (this role is deemed critical according to the SoCI Act – please read information below).
At Melbourne Water, we care about water and all life that springs from it.Our people are fuelled by passion, and with safety at the forefront, we have an unwavering sense of purpose, and are on a mission to protect every Melburnian's way of life, one drop at a time.We walk the talk when it comes to flexible working – but that's not all.
Our culture of purpose, safety, results, and learning permeates everything we do.
We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.Our long-standing commitment to Diversity, Inclusion, and Belonging means that Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people living with disability, mature age and young jobseekers from all cultures can apply with confidence knowing they are safe, affirmed, and celebrated.If you're curious, action-orientated, outcomes-focused, and care deeply for public resources, community, and the environment, we'd love to receive an application and learn if you could be a great fit.How To Apply Click the 'Apply Now' button below and complete our online application form.The Security of Critical Infrastructure (SoCI) Act 2018 requires Melbourne Water, as an operator of critical infrastructure, to prepare a Critical Infrastructure Risk Management Program (CIRMP), which has been undertaken and managed by the Security and Emergency Management Team.Melbourne Water are required to assess roles across Melbourne Water to determine what roles are critical under the Act.
All employees working in a role deemed SOCI critical will require additional background checks via AusCheck.
The role of Team Lead Asset Information Systems is deemed critical and the preferred applicant will be asked to undertake an AusCheck.
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