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Administration officer (lvl 3) - aged care assessment team - perm ft

Toowoomba
Nsw Government
Administration Employee
Posted: 11 May
Offer description

Requisition ID: REQ654494

Employment Type: Permanent Full Time, 38 hours per week

Remuneration: $71,072.43 - $73,287.41 per annum + 12% Superannuation + Salary Packaging

Location: Camden Hospital

Applications close: 27/04/2026

Contact: Elizabeth Avenoso - Team Leader, Aged Care Assessment Team on 0439 808 168 |

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great
We're looking for a motivated and service‐focused administrator to support our fast‐paced Aged Care team.

* Provide high‐quality first‐line support to consumers via phone, email, and in person.
* Manage a high volume of enquiries from families, service providers, and individuals accessing My Aged Care.
* Contribute to the smooth operation of the District call centre.
* Work collaboratively within a dedicated team that consistently meets national KPI requirements.

Are You the Right Fit?
We're seeking someone who brings clarity, structure, and a collaborative mindset to the role.

You will have:

* Strong attention to detail and a commitment to high‐quality work.
* Excellent organisational skills with the ability to manage competing priorities.
* Flexible, solutions‐focused thinking in a dynamic environment.
* A team-oriented approach that supports positive and effective collaboration.

Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

* Relevant administrative qualifications and/or equivalent experience.
* Demonstrated ability to work cooperatively within and across diverse work teams to support effective coordination of work.
* Demonstrated ability to plan, prioritise and organise own work taking into account the impact on others to achieve results to meet deadlines.
* Demonstrated ability to interpret client/customer needs and is sensitive to the differences in the needs of individuals.
* Demonstrated ability to problem solve and initiate action.

If you'd like more details, we're here to help.

* Position Information
o Applicants will be assessed against the criteria in the Position Description.
* How to Apply
o Read our application guide and tips for improving your application.
* Diversity, Culture & Inclusion
o We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact
o We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
* Aboriginal Workforce
o For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact. Support is also available through the Stepping Up website.

More Than Just a Job – Why Work With Us?
* Financial Perks
o 12% superannuation
o Salary packaging and novated leasing via Smart Salary
o Annual leave with 17.5% leave loading (for full-time and part-time staff)
o One extra day off each month for full-time employees
* Work-Life Balance
o Flexible work options, including hybrid and varied hours (depending on the role)
o Paid maternity and parental leave
o Generous leave options like long service and carers leave
* Grow Your Career
o Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
* Health & Wellbeing
o Discounted gym membership through Fitness Passport
o Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
o Wellbeing programs that promote mental health, resilience, and balance

Additional Information

* Temporary visa holders
o May be considered if no suitable citizen or permanent resident is found.
* Vaccination Requirements
o All staff must meet NSW Health's vaccination and screening requirements before starting.
* Child Safe Employment
o South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

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Home > Jobs > Administration jobs > Administration Employee jobs > Administration Employee jobs in Toowoomba > Administration Officer (Lvl 3) - Aged Care Assessment Team - Perm FT

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