Overview
CHC provides unmatched helicopter services that enable customers to reach remote and challenging destinations safely and reliably. CHC Helicopter is a leader in helicopter support to offshore energy, search & rescue, government departments, and maintenance/repair/overhaul services through its Heli-One division. For more than 75 years, CHC has delivered safe, reliable, and cost-effective helicopter services in some of the world\'s most remote environments.
We are looking to appoint a suitably qualified and experienced Operations Centre Analyst to join our fast-paced team in Nowra, New South Wales. This role is a key member of the Defence Search and Rescue contact management team and is responsible for the management, coordination, and control of aircraft life support equipment, deployment planning, crew scheduling and travel across the DSARS contract. It ensures that all travel requirements are planned and arranged for pilots, engineers, aircrew, and support staff on the DSARS contract. The role works closely with the Contract Manager, bases, ROCC, Engineering teams, and department to ensure crew members and equipment are in place and ready at their duty location.
Responsibilities
* Roster Management: ensure adequate coverage across all locations, including planning for deployments, leave, and training activities (e.g., simulator sessions).
* Travel & Scheduling: plan and schedule all travel related activities in line with roster management.
* Deployment Support: provide logistical support under the direction of the DSARS Contract Manager, including securing critical supplies such as fuel and other essentials, especially in remote locations.
* Life Support and Role Equipment Oversight: actively manage all contract-assigned equipment, including uniforms and PPE, harnesses and assemblies, immersion suits, flight/mission helmets, and other mission-critical equipment.
* Onboarding/Offboarding: manage personnel onboarding and offboarding, and track issued equipment to ensure it is maintained and returned per company procedures.
Qualifications & Experience
* Proven experience in operations coordination, logistics, or scheduling within aviation, defence, or similar high-paced environments.
* Familiarity with crew rostering, travel planning, and deployment logistics.
* Experience managing equipment and supplies, preferably in remote or challenging locations.
* Prior exposure to aviation support operations or contract-based service delivery is highly desirable.
Skills & Competencies
* Strong organisational and time-management skills with the ability to manage multiple priorities.
* Excellent communication and interpersonal skills for effective liaison with internal teams and external stakeholders.
* Proficiency in Microsoft Office Suite and scheduling/travel management systems.
* High attention to detail in tracking equipment and managing personnel movements.
* Ability to work independently and collaboratively in a dynamic, fast-paced environment.
Personal Attributes
* Proactive and solution-oriented mindset.
* Flexible and adaptable to changing operational needs.
* Commitment to safety, compliance, and procedural integrity.
* Willingness to support occasional out-of-hours or emergency coordination tasks.
Additional Requirements
* Ability to obtain and maintain relevant security clearances if required.
* Valid driver's license and ability to travel as needed.
* Ability to travel interstate when required.
* Applicants must be an Australian citizen and able to hold and maintain applicable clearances as required for the position.
At CHC we believe a diverse workforce makes us stronger. We support colleagues to work safely together, take care of each other, and feel empowered and valued in sharing ideas as we create an organisation where we celebrate differences. We are committed to maintaining and growing a diverse and inclusive workforce where everyone can achieve their full potential, ensuring a strong and sustainable future. We welcome and encourage applications from Aboriginal and Torres Strait Islander people, all genders, the LGBTI+ community, mature workers, people with disabilities, and people from diverse backgrounds.
We reserve the right to close this advertisement or start interviewing suitable applicants before the full advertising period ends. We reserve the right to contact only shortlisted candidates.
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