About the role
You're a hands-on IT professional who loves solving problems, improving systems, and delivering awesome support experiences. With 5+ years in IT support or systems administration, you're ready for a role where your skills will be valued, your ideas will be heard, and your career can grow.
Duties include
Provide technical support for IT project rollouts and day-to-day operations.
Manage regional system backups, server patching, and maintenance of end-user devices.
Maintain and update critical systems, including Active Directory, SentinelOne, TeamViewer, and infrastructure firmware.
Monitor IT systems and maintain accurate records of infrastructure assets.
Support continuous improvement initiatives within IT systems and provide training to staff.
Travel to MCC sites across the region to deliver on-site IT support as required.
About you
At least 5 years' experience in IT support or systems administration, with a strong service mindset.
Solid technical expertise across MS Windows Server 2019 and above, desktop operating systems, Microsoft 365/Azure, Active Directory, DNS, DHCP, Group Policy, Intune, VMware, Veeam, and AWS.
Hands-on experience with networking hardware including switches, patch panels, access points (Cisco Meraki a bonus), and troubleshooting print infrastructure.
Confident communication skills - able to translate complex technical issues into easy-to-understand guidance.
Background in a manufacturing environment is highly valued and will help you hit the ground running.
Support IT operations on-site at multiple regional facilities as required.
The benefits
Competitive remuneration.
Local & global career opportunities to development & build your brilliant career.
Private health insurance discount.
To help employees thrive at home & at work, we offer an Employee Assistance Program.
Regular social events encouraging a fun & friendly environment.
Friendly, supportive & inclusive environment.
Part of an organisation that strongly believes in sustainability goals to make a difference to our planet.