IT Consultant job available | Melbourne | WFH | Permanent | Immediate start
Your new company
A National IT Service Provider requires an IT Consultant to join its Melbourne team for a permanent role commencing immediately. The company promotes a collaborative and supportive work setting, offering exposure to leading technologies and flexible work arrangements.
Your new role
In this exciting new role, you will be:
Providing 1st, 2nd & 3rd level remote and onsite IT support for clients.
Supporting a broad range of clients to resolve high level IT issues escalated within the Service Desk.
Performing technical support of servers, network and hardware.
Assisting with the delivery of infrastructure projects.
Delivering a high level of customer service and communication.
What you'll need to succeed
Demonstrated experience of providing level 2 IT support both onsite and remote.
Sound knowledge of Office 365, Windows Server, Microsoft Exchange, Backup technologies, VoIP and Network troubleshooting.
Excellent customer service & communication skills, both verbal and written.
Strong ability to multitask and work autonomously.
A tertiary education in Information Technology as well as Azure, Microsoft, Cisco, VMware and ITIL certifications are beneficial.
Prior experience working within a Managed Service Provider or Consultancy organisation.
Current driver's license and access to a vehicle is required.
What you'll get in return
Working in an organisation where they develop and grow careers, you will be offered an excellent salary package, working in a role that enables mostly work from home arrangements. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out!
What you need to do now