Revenue/Rates Officer
South of the River
Immediate start
3-6 month contract
Mon-Fri - 8.30-5.00pm
$50.80 per hour
This position is responsible for assisting the finance team in optimising revenue and business performance of the organisation.
Duties:
* Process Account Enquires and Orders and Requisitions daily.
* Manage property transfers efficiently.
* Assist and monitor alternative payment arrangements.
* Assist with property street number / rural street number, subdivisions, and amalgamations.
* Complete and lodge application for properties to have method of valuation's changed in accordance with Council and Department of Local Government, Sport and Cultural Industries Policy.
* Maintain pensioner records in accordance with the Pensioner Rebate and Deferment Act, process claims with the Office of State Revenue and complete monthly reconciliations.
* Review and complete pensioner refunds as required.
* Assist with processing and issuing interim rate notices for waste services and valuation adjustments.
* Maintain accurate information within the property data base and Names and Address Register.
* Assist when required with collection of overdue rates in accordance with procedures, policies, and external legislation.
* Attend to rates calls, emails and other enquiries in a polite and efficient manner.
Stakeholder management
* Develops and maintains partnerships with ratepayers, consultants, and government authorities to ensure an excellence in service standards.
* Liaise with auditors in relation to finance matters.
* Assist in-house recovery of debtors and charges, determining the most productive avenue for recovery and legal action with limited disharmony.
* Process, liaise with contractors, and reconcile rubbish service charges when required.
* Assist Customer Relations in receipting when required.
* Provide relief for all finance staff.
* Provide backup support to Finance as required including Creditors and Debtors as required.
Essential Criteria
* Sound knowledge of accounting principles.
* Advanced interpersonal and communication skills:
o High level of problem solving, negotiation and dispute resolutions skills.
o High level of verbal and written communication skills and report writing.
o High level of numeracy skills.
o Strong attention to detail.
Desirable Criteria
* Experience in the use of Synergysoft and/or TechnologyOne system.
* Experience in debt recovery with the ability to collect outstanding accounts and knowledge of legal recovery procedures.
If you possess the above skillset press APPLY now! Alternatively please call Kristy on 0407711*** to have a confidential discussion about the role.