Job Details
Position status: Permanent. Position type: Full-time. Occupational group: Administration. Classification: AO2. Workplace location: Wide Bay. Job reference: TQ2026-513. Closing date: 22-Jun-2026. Salary: $61,847.26 - $73,673.53 annually. Duration: Permanent full-time. Contact: Melanie Holmes, Manager, Student Administration; Email: Recruitment.EastCoast@tafeqld.edu.au.
Administrative Officer Role
The Administrative Officer will support Vocational Education and Training services, providing efficient administration to clients and internal stakeholders. This role reports to the Team Leader Administration and will be based primarily in Hervey Bay with possible travel to other campuses.
Key Responsibilities
* Contribute to the efficient delivery of an enhanced system of Vocational Education and Training services by providing customer‐focused, timely, accurate and effective administrative support to all clients.
* Contribute to the success of transformation and cultural change by promoting and modelling the established values of Safety First, Focusing on our Customer, Taking Responsibility and Showing Initiative.
* Provide accurate and efficient services using various software packages, including word processing, spreadsheet and data entry.
* Perform general administrative duties including records maintenance, completion of forms (such as processing orders and claims for payment), and registering and distributing mail and correspondence according to established procedures.
* Operate office equipment including telephone, fax and photocopiers.
* Manage own workflow efficiently, negotiating priorities for deadlines as required.
* Provide proactive, courteous, efficient and timely customer services to external and internal clients.
* Respond appropriately to verbal and written enquiries, ensuring that correspondence and enquiries are handled promptly.
* Provide efficient and timely support to the business unit as a member of a team.
* Undertake research and development on matters related to business functions.
* Ensure day‐to‐day activities align with business operations.
* Contribute to improvement in business processes and practices.
* Model and actively promote an ethical and safe work environment that supports the culture of zero harm and best practice regarding health, safety, wellness and sustainability.
Qualifications and Requirements
* There are no mandatory requirements.
* Prior customer service (administration) experience is advantageous.
* Certificate III in Business, Administration or similar, or willingness to obtain qualifications is highly regarded.
Contact and Application
To apply, submit your resume, a cover letter addressing the assessment criteria (maximum 2 pages), and contact details for two referees (one of whom is your current supervisor). Contact: Melanie Holmes, Manager Student Administration. Email: Recruitment.EastCoast@tafeqld.edu.au. Closing date: 22 June 2026, 11:59pm.
#J-18808-Ljbffr