About the Role
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We are currently seeking an experienced sales management professional to join our team as a Team Manager in one of our Perth stores.
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As a member of store management, you will be responsible for ensuring the store exceeds sales plan and profitability targets while providing outstanding customer service. You will effectively lead, develop, and support staff to meet and/or exceed individual sales plans with a strong focus on client development and providing a high level of customer service.
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* Key Responsibilities:
* Build relationships with internal and external clients
* Nurture and develop our client portfolio through meaningful commercial outreach
* Support the Store Manager in organizing and hosting events for clients
* Create exceptional experiences for our clients - we are always going above and beyond
* Become an expert on product and sales training modules
* Assist in supervising, developing, and training designated staff and supervisors
* Assist with recruitment and delivery of onboarding for new starters
* Key-holder responsibilities, such as opening and closing of the store
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The Ideal Candidate
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* Minimum three years supervisory or management experience
* Sound sales experience in retail or relevant customer-related experience (i.e., hospitality, events, banking, etc.)
* Experience in sales generation and managing the achievement of sales results
* Experience working towards targets and KPIs
* Experience in organizing events is a plus
* The ability to inspire trust, integrity, fairness, and professionalism both with clients and staff members
* Proven ability and desire to work in a fast-paced, changing environment
* Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
* Flexibility to work non-traditional hours, including days, nights, weekends, and holidays
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Why Us?
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* Generous salary & bonus, incentives, employee discounts, and milestone gifts
* High performing, caring, fun, and dynamic team
* Culture focused on wellbeing, innovation, and growth
* Endless career opportunities with a leading luxury group
* Never-ending training and individual up-skilling opportunities
* Great mentoring from a highly experienced management team
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