Administration Brisbane Full Time Icon Cancer Centre Australia
Overview
A Fantastic Opportunity to Join a Reputable and Expanding Company in a Brand New, Exciting and Innovative Workplace. Lead Your Own Team in a patient‐focussed organisation at a brand‐new cancer centre in St Vincent's Private Hospital, Northside in Chermside.
Reporting to the Site Manager, the Administration Manager plays a pivotal role in delivering exceptional administrative services across the site. You will lead and support the administration team to ensure a high standard of service for patients, doctors, and clinical teams. This is a hands‐on, varied role that requires close collaboration across all disciplines and responsibility for the smooth day‐to‐day operation of the site. Key areas include people leadership, billing, data integrity, rostering, site coordination, training and development, and oversight of daily administrative activities.
This is a permanent, full‐time position working 76 hours per fortnight, Monday to Friday.
Key Responsibilities
* Create a warm, safe, and welcoming environment for patients, doctors, team members, and visitors
* Lead, supervise, and support the Administration team, including identifying training and development needs
* Ensure efficient and coordinated patient scheduling and high‐quality reception services
* Support recruitment activities for the Administration team
* Process Medicare and private billing accurately, ensuring compliance with legislative requirements
* Maintain accurate patient records and uphold privacy and confidentiality standards
* Contribute to accreditation and quality assurance processes
* Implement practice changes and continuous improvement initiatives effectively
* Manage resources in line with KPIs and operational targets, under the guidance of the Site Manager
* Collaborate with site leaders to deliver high‐quality, patient‐centred care
About You
You are a motivated and customer‐focused administration leader with a positive, professional approach. With strong presentation and interpersonal skills, you thrive in a busy healthcare environment and enjoy leading teams to deliver outstanding service outcomes. You will take an integral role in managing daily administrative operations and may occasionally provide support across current and future sites. If you are passionate about leadership, service excellence, and continuous improvement, we would love to hear from you.
Skills & Experience
* Demonstrated experience leading a team in a patient‐ or customer‐focused environment
* Strong understanding of health administration within a high‐care medical setting, including patient admissions and general practice administration
* Ability to work autonomously and collaboratively, with strong planning and organisational skills
* Proven ability to prioritise workloads and manage time effectively
* Experience delivering training and development to maintain capability and engagement within teams
* Strong relationship‐building skills with patients, doctors, and key stakeholders
* Excellent computer skills with a continuous improvement mindset
* Knowledge of healthcare legislative and compliance requirements (desirable)
* Qualifications or formal training in leadership or management (desirable)
About Icon
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom. Icon is built on a strong but simple mission – to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end‐to‐end seamless service for cancer patients. With almost 4000 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world‐leading care and helping address the global cancer burden.
For more information visit http://www.icongroup.global and follow Icon Group on LinkedIn at https://www.linkedin.com/company/icon-group
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID‐19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPD's.
https://youtu.be/YrHXzasueWw
#J-18808-Ljbffr