About the Role We're seeking a Customer Success Specialist to work closely with veterinary clinics, understanding their needs and developing personalized success plans. ----------------------------------- Your Key Responsibilities: - Collaborate with internal teams to create customized onboarding plans.- Cultivate strong relationships with clients, understanding their unique needs and goals.- Develop an in-depth understanding of our products and services to communicate value and provide guidance. - Monitor client interactions and feedback to capitalize on expansion opportunities - Undertake training and workshops to empower customers to utilize our solutions effectively