At Ridley, we are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Ridley has been an integral part of Australian agriculture for over 30 years and are dedicated to producing high quality products and fostering a culture of collaboration and innovation.
Reporting to the Production Manager, the Production Officer plays a critical role in supporting the Townsville site and production team through a range of administrative, quality assurance, and data entry tasks. This role contributes to the safe, efficient, and compliant operation of the facility, while upholding Ridley's commitment to quality, safety, and continuous improvement.
Key Responsibilities
Safety
* Actively comply with OHS/WHS legislation and Ridley's health and safety policies.
* Identify and report hazards, near misses, incidents, and unsafe practices.
* Demonstrate responsibility for creating a safe and respectful workplace.
* Support FeedTrack logs and action completion processes.
Quality
* Conduct daily QA inspections, product checks, and batch verification on the production floor.
* Manage sample collection, retention, documentation, and laboratory submissions.
* Maintain QA documentation, test results, and work instructions via SharePoint and G:Drive.
* Perform reconciliations and ensure compliance with S4 medication handling.
* Support the maintenance of HACCP, FeedSafe, and other quality certifications.
Administration
* Manage customer and internal calls, order entries, weighbridge processing, and credit adjustments.
* Accurately record production data, downtime, and trends for analysis and efficiency improvements.
* Maintain administrative records via SharePoint and review daily KPI dashboards.
* Provide backup to the site scheduler and assist in document creation (e.g., SOPs).
* Oversee CHEP transactions and assist with internal audits (LinkSafe, ChemAlert, Guardian, etc.).
People
* Participate in performance reviews, development planning, and training activities.
* Assist the Production Manager with SOP refresher training for operators.
* Attend and engage in team meetings and cross-functional collaboration.
Skills And Experience
* Minimum 2 years' experience in an administrative or cross-functional role, preferably in a production or QA environment
* Proficiency in Microsoft Office with strong data entry and document control skills
* Sound knowledge of QA standards, HACCP, GMP, and FeedSafe practices
* Strong attention to detail and excellent communication skills
* Proven ability to manage competing priorities and work under pressure
* Current HACCP certification
* Familiarity with feed manufacturing processes and QA requirements
* Strong problem-solving and critical-thinking skills
Desirable
* Advanced knowledge of feed manufacturing processes
* Experience creating SOPs and supporting document control systems
* Familiarity with FMCG industry QA and administrative functions
* Advanced skills in Excel and SharePoint
Benefits
* Competitive salary and benefits
* Opportunities for advancement and professional development
* Supportive and inclusive work culture
* Exposure to quality, production, and compliance functions
How To Apply
If you're a detail-oriented and proactive professional looking to make an impact in the agricultural and manufacturing sector, we encourage you to apply.
Ridley is an equal opportunity employer and welcomes candidates from all backgrounds to apply.
There are big advantages that come with Ridley being Australia's largest and leading animal nutrition company. These include opportunities to move and grow within the business and also extends to having the right tools and resources to get the job done.
We are focused on working with, and attracting the best talent, not just in Australia, but in the world. Ridley prides itself on being an equal opportunity employer. #J-18808-Ljbffr