RSL – Function and Events Coordinator
About the business and the role
We are seeking a person with an out going personality, who has exceptional customer service skills to coordinate Functions at the Clubhouse Hervey Bay (Golf Club), as well as assist in our busy Restaurant when required.
The Clubhouse Hervey Bay has a new function room that has been open just under 12 month. The function room over looks the beautiful well maintained golf course, perfect for any event.
The successful applicant musthave had previous function experience and food and beverage experience. You must be well organised, committed, be motivate, be a team leader and be well presented.
Good communication skills are essential and having current hands-on experience in all aspects of food, coffee, beverage and functions in a busy environment.
The successful applicant must have strong computer skills, good understanding of Microsoft office - word, excel and outlook.
Must be knowledgeable, professional, polite and considerate, able and confident to handle patrons in all situations in a timely and effective manner.
If you feel you have the required experience, skills and knowledge for this position, we would love to review your resume.
Job tasks and responsibilities
Requirements of role:-
* Must be able to work flexible hours - days nights and weekends, and public holidays when required
* Be aware of compliance requirements - RSA
* Ensure all services to guests are conducted in a highly professional manner
* Organise and assist in function setups
* Arrange Floor plans for functions, in liaison with Graphic Artist team
* Liaise with In house team for function set up changes
* Ordering of functions supplies – eg linen, napkins, chair covers etc
* Function rosters – in liaison with Head Chef, Venue Manager and Floor Manager
* Ensure function payments and accounts are completed
* Ensure a safe working environment
* Be a team worker with a vibrant, friendly personality
* Ability to lead by example, oversee staff, train and mentor functions team
* Excellent communication skills, both verbal and written
* Strong computer skills
* Excellent personal presentation and grooming
* Self motivated and organized
* Professional pride and honesty
* Accurate cash handling experience
Skills and experience
Hands on previous experience essential:-
Functions- morethan one(1 ) years experience working in a functions department
Customer Service - must have exceptional customer service skills, be willing to be attentive and please our customers to ensure they have a memorable experience.
Restaurant and Functions
* Experience essential with food service and functions
* Function set up and decorating and being creative
* Register operation
* Carrying and clearing plates promptly according to restaurant procedures
* Barista experience
Certificates
* Must have RSA - Statement of Attainment
* Must have RSG - Statement of Attainment
* Cert IV or Diploma in Hospitality – must have
* Advantage – if completed functions and events certificate