We are a locally owned and operated pest control company with a strong reputation for reliability, quality, and great customer service. We're looking for an organized, proactive and people-focused PEST CONTROL Office Administrator to take ownership of the admin side of our business.
We are looking for someone with prior experience within the pest control admin industry.
About the Role
In this role, you'll be the backbone of our operations, responsible for ensuring our jobs run smoothly from booking to completion. You'll be the first point of contact for clients, coordinating schedules for our technicians, and keeping the office running efficiently.
Key Responsibilities
* Manage client bookings and scheduling of jobs
* Handle phone and email enquiries with professionalism and warmth
* Coordinate technician calendars and allocate jobs effectively
* Maintain client records and update the system with job details
* Assist with invoicing, quoting, and basic reporting
* Provide excellent customer service and build strong client relationships
* General administrative duties to support day-to-day operations
About You
* Previous admin or scheduling experience (PEST CONTROL INDUSTRY PREFFERED)
* Strong organizational and time-management skills
* Confident communicator with excellent phone and email manner
* Ability to multitask and work well under pressure
* Proficiency in Microsoft Office (and willingness to learn industry software)
* A friendly, professional attitude with a customer-first mindset
What We Offer
* Stable, full-time position in a growing business
* Supportive and down-to-earth team environment
* Opportunity to make the role your own and grow with the business
* On-the-job training and ongoing support
If you're looking for a role where you can take charge, stay organized, and be part of a business that values its people, we'd love to hear from you