Full-time permanent opportunity at Westpac Groups Darwin branch
Be supported to hone your leadership skills and inspire others
Get things happening for our customers and your career
Significant leadership role with a direct impact on the community
Create your best future and join Westpac Group as a Bank Manager at our Darwin branch
Whats the role
Our Darwin branch is one of Westpac Groups co-located branches where BankSA and Westpac banks come together ina single physical location enabling them to work alongside each other to continue to invest in and support local -located branches are easily recognisable with both brands on display.
As a Bank Manager youll be the head and heart of a frontline banking team that loves to exceed the expectations of local customers whilst playing a hands-on role in a community youre proud to call your own.
Inspiring a team of customer service sales and business specialists youll set the standard for the Westpac Group experience and itll be an exceptional experience at that Youll be the driving force behind your branchs success holding financial risk and operational accountability ensuring customer advocacy is at the heart of all you and your team will recruit coach and elevate your team to deliver a superior banking experience ultimately contributing to the branchs and our customers success.
This is a full-time branch-based role and the hours are across and inclusive of Monday to Friday .
How will I help
Hold accountability for compliance and risk management build a culture of doing the right thing
Drive customer acquisition service and retention building genuine connections with our customers and the community
Lead and uplift frontline staff through training mentoring and performance management
Drive results that have a clear positive and direct impact on overall branch performance with responsibility for profit and loss
Take ownership of resolving customer concerns effectively and efficiently
What do I need
Strong leadership experience ideally gained in a Retail Banking environment (preferred not essential)
Proven experience of holding accountability for risk and compliance staff performance and customer experience
High-energy with an ability to inspire and motivate a diverse team
Experience of working to fulfil business performance targets and spur growth
Ability to effectively de-escalate and address challenging situations by using strong communication and problem-solving skills
At Westpac were committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. Were here to empower you with the knowledge and skills to thrive
Why join us
Special offers on banking products and discounts from top brands including generous employee-only mortgage rates
A variety of leave options including Culture Lifestyle and Wellbeing leave
Tailored learning and development opportunities to help your grow your career within the bank
Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started simply click on the APPLY or APPLY NOW button.
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting the People with Disability and / or needing Accessibility Requirements page on our website.
Required Experience
Manager
Key Skills
Business Development,Laboratory Experience,Adobe Analytics,Wealth Management,Clinical Laboratory Experience,Debits & Credits,Management Experience,Master Data Management,Banking,Data Management,Specimen Collection / Processing,Supervising Experience
Employment Type
Full-Time
Experience
years
Vacancy
1
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