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Leadership position in rail customer service

Rockhampton
beBeeCustomerExperience
Customer Services agent
Posted: 22 January
Offer description

About the Role

Lead a team to deliver exceptional customer service on iconic routes. You'll oversee safety, fatigue management, catering, and financial procedures while working away from home.

* Lead and mentor a team of onboard staff
* Deliver exceptional customer service and ensure ticket compliance

You can expect up to four-day trips away and the chance to explore Queensland.




Rover Responsibilities:



* Mentor teams through periods of change

* Safeguard passenger experience during disruptions

,

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