Admin / Secretarial / Office Support Administration QLD Regional - Rockhampton Permanent / Full Time
6/2/2026
* Opportunity to work for an established company, Johns Lyng Group
* A career that makes a difference!
* Harmonious Working Environment | Career Growth Opportunities
We Offer:
* The opportunity to join an organisation with an exciting future
* A respected growing organisation
* Assist local communities
* A positive and rewarding team culture
* Support, training and guidance from experienced manager
* Discounts on technology, cars, fashion, and leisure
* Up to date technology and a modern office environment
* Supportive, social and collaborative team
* Phone and Laptop provided
* Annual Salary reviews
The Role:
We are looking for an experienced Administrative Assistant with drive and energy, motivated by putting our customers first. Our high performing team at the Rockhampton office have a genuine desire to see others succeed. In this fast-paced environment, you will be well supported and given opportunities for advancement and growth. We are looking for innovators able to think outside the box, strong communicators that can listen, be accountable and have great time management skills. This is a fantastic chance to join a stable and secure company that values its people above all else!
Key Duties & Responsibilities:
* Provide admin support to the regional team who aim to deliver an exceptional service to clients both internally and externally.
* Schedule contractors' attendances across regional locations effectively in line with SLA's.
* Communicate and negotiate with trades to track the progress of jobs.
* Arrange specialist reports where required to support the estimating team.
* Liaise between insured parties and insurance companies.
* Dispute / issue resolution as required.
* Ensure all inspections, certificates & relevant documentation is signed off.
* Work closely with estimators to ensure quotations are submitted in accordance with SLA's.
* Process invoices.
* Ensure purchase orders are sent out accurately and in a timely fashion.
Key Selection Criteria:
* Previous administration experience, highly desirable.
* Strong customer service skills
* Ability to work well under pressure.
* Construction background highly regarded, however not essential.
* Excellent written and verbal communication skills, including a professional phone manner.
* Ability to develop strong relationships.
* Excellent time management and organisational skills
* Strong attention to detail
* Highly computer literate including Microsoft Excel, PowerPoint & Outlook
* Can-do & positive attitude
The Company:
What is a typical day like at the Johns Lyng Group? The answer is never dull. Positioned as one of Australia's leading Insurance Builders, Johns Lyng Group has been established since 1953 and have a reputation for excellence. Our Strata Services team take pride in providing emergency, direct, maintenance and insurance building services to the insurance and strata community nationally, working with small to large strata brokers, strata managers, strata schemes, owner corporations and property managers.
Please note: The successful candidate must have the right to work in Australia and be prepared to undergo a pre-employment criminal background check if required.