Senior Analyst
Division Support and Public Accountability
Principal location – Parramatta - Flexible working arrangements may be negotiated.
Employment type – Ongoing – Full time (35 hours)
Salary – Clerk Grade 9/10, Base Salary ($129,464 - $142,665), plus employer's contribution to superannuation and annual leave loading
Your role
Lead the reporting workstream within Service Improvement and Reporting (SI&R) team, delivering high-quality analysis and insights on workloads, quality, and performance for ministerial and executive requests. This is a great opportunity to shape reporting products, influence senior decision-making, and drive continuous improvement across Division Support and Public Accountability (DSPA), the Department, in partnership with its stakeholders.
What you'll do
As part of the Service Improvement and Reporting (SI&R) team within Division Support and Public Accountability (DSPA), you will lead the design, development and drive continuous improvement of reporting products, insights and analytics.
You will lead analysis and reporting to provide insights into workloads, performance and quality, and contribute to business improvement initiatives.
You will also:
* Design and enhance reporting products to support stakeholders in understanding performance and identifying improvement opportunities
* Develop tools and frameworks to analyse and improve ministerial reporting processes and workflows
* Monitor and report on performance, quality and workload trends across ministerial and executive requests
* Identify systemic issues, emerging risks and opportunities for process improvement through data analysis
* Provide evidence-based advice, briefs and reports to senior leaders and executives
* Translate complex data into clear, actionable insights tailored to different audiences
* Conduct research into best-practice reporting approaches and implement improvements
* Contribute to the development of reporting strategies, frameworks and team workplans
* Support continuous improvement initiatives aligned with business unit and Department priorities
* Build and maintain effective relationships with internal stakeholders to support reporting needs
* Ensure data integrity, quality assurance and consistency across reporting outputs
* Support and mentor team members, contributing to team capability and continuous development
* Work as part of a small, collaborative and high-performing team focused on continuous improvement and delivering quality outcomes.
What we're looking for
* Strong analytical and problem-solving skills, with experience interpreting complex data and delivering clear, actionable insights to inform decision-making in a fast-paced environment
* Experience designing and delivering reporting products, dashboards or analytical tools that support performance monitoring and continuous improvement
* Excellent communication skills, with the ability to prepare high-quality briefs, reports and present insights clearly to senior stakeholders
* Proven ability to manage competing priorities, work autonomously, and build effective, collaborative relationships to drive business improvement outcomes.
Download the role description.
To apply directly via the DCJ Careers site click here. Search for the job and click the 'Apply now' button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage, and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
* A challenging and rewarding career
* Flexible, autonomous work environment
* Competitive pay and conditions
* Training and development opportunities to build and maintain capabilities
* Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.
Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).
Applications close: Monday, 06 April 2026 at 11:59pm AEST.
Got a question?
For more information about the role or what it's like to work for DCJ, please contact the hiring manager Sarah Elmi at
If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Lois Jebin at
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Applying for DCJ jobs on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
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