Casual Customer Service Officer/Licence Testing Officer
This role involves delivering exceptional customer service and registration services to meet the needs of our clients.
* Deliver high-quality customer service, resolving enquiries in a timely manner.
* Investigate and resolve customer complaints, exercising sound judgement.
* Suggest improvements to enhance efficiency and quality.
* Collaborate with colleagues as an effective team member.
* Provide guidance and support to junior staff members.
Key skills required include excellent communication skills, a positive attitude, and the ability to work independently. A valid driver's licence is also necessary, with occasional travel required.