Outpatients Administration Officer
Requisition ID: REQ657023
Employment Type: Permanent/Temporary Part Time or Casual, 24 hours per week
Remuneration: $35.84 - $36.96 per hour + 12% Superannuation + Salary Packaging
Location: Campbelltown and Camden Hospitals
Candidate Attributes
* Demonstrated customer focused approach with the ability to build rapport with diverse individuals.
* Strong organisational skills with the ability to multitask, prioritise and meet deadlines.
* Confidence working both independently and collaboratively within a fast paced environment.
* Proficiency in MS Office and willingness to learn the eMR system, with a strong commitment to confidentiality and continuous improvement.
* A flexible, proactive and positive approach, with a passion for supporting patient care.
Selection Criteria
* Can you describe a time when you dealt with a distressed or upset patient or customer? What steps did you take to manage the situation, and what was the outcome?
* Outpatients can be a busy and fast‐paced environment where teamwork is essential. Can you give an example of how you worked as part of a team to manage a challenging situation or meet a tight deadline?
Benefits
* Financial Perks
o 12% superannuation
o Salary packaging and novated leasing via Smart Salary
o Annual leave with 17.5% leave loading (for full‐time and part‐time staff)
o One extra day off each month for full‐time employees
* Work‐Life Balance
o Flexible work options, including hybrid and varied hours (depending on the role)
o Paid maternity and parental leave
o Generous leave options like long service and carers leave
* Grow Your Career
o Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
* Health & Wellbeing
o Discounted gym membership through Fitness Passport
o Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
o Wellbeing programs that promote mental health, resilience, and balance
Additional Information
* Temporary visa holders – May be considered if no suitable citizen or permanent resident is found.
* Vaccination Requirements – All staff must meet NSW Health's vaccination and screening requirements before starting.
* Child Safe Employment – South Western Sydney Local Health District is dedicated to fostering a child‐safe environment that respects and upholds the rights of children and young people.
Diversity, Culture & Inclusion
* We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHDJobs@health.nsw.gov.au
* We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
Aboriginal Workforce
* For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
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