• Coach, train and mentor other Optical department employees • Assists members with choosing eyeglass frames and lens options appropriate to prescription. • Fits and adjusts lenses to eyeglass frames. Dispenses eyeglasses and contacts. • Measures member's eyes for pupillary distance to determine bifocal placement. • Answers questions and addresses problems regarding prescriptions, merchandise, and services, under the supervision of a Licensed Optician. Refers to a physician when appropriate. • Processes sales. Organizes and fills member prescriptions. Places special orders to outside suppliers. • Stocks department equipment, merchandise, and supplies. Follows department procedures and standards for production, record keeping, merchandising, and merchandise storage. Cleans department. • Counts register at sign on. Ensures the register's cleanliness. Orders change, cash increases and loans when needed. Makes witnessed drops/deposits of excess funds to the vault; orders cash increases and counts own register at shift end to maintain accurate register funds. • Receives accurate payment for merchandise; makes change; processes checks, credit and debit charges according to proper departmental procedures for paperwork and the performance of duties. • Exercises discretion and confidentiality with all patient information. • Follows proper Optical Centre, general safety and security procedures, and standards. • Assists in other departments of the warehouse as necessary. • Provides prompt and courteous customer service to members, employees, and suppliers. Ability to operate vehicles, equipment or machinery • Computer, phone, copier, cash register, cardboard baler, trash compactor, hand held scanner, pupilometer, lensometer, frame warmer, small pliers and screwdriver. Qualifications (Costco-specific or industry specific skills that candidates should possess) Education/Training: Licenses/Certifications: Experience/Skills: High School Certificate or higher Experience within the Optical Industry Beneficial Appropriate Optometry or equivalent experience preferred Demonstrated outstanding patient care Strong customer service, interpersonal and communication skills Basic knowledge of Google Suite (Docs, Sheets, Slides) Basic math skills