Job Description
As a Retail Business Consultant / Relationship Manager - NSW / ACT, you will :
Coach franchisees to deliver business plans, sales performance, and operational excellence.
Drive growth in store count, broker count, and customer satisfaction.
Implement the State Market Representation Strategy to expand Aussie's retail footprint.
Partner on recruitment, onboarding, and lifecycle management of brokers.
Act as a change leader, embedding new tools, systems, and strategic initiatives.
Ensure compliance with franchise agreements, operational benchmarks, and regulatory standards.
Qualifications
What we're looking for:
5+ years in sales leadership, franchise management, or complex retail networks.
Proven ability to coach, influence, and inspire teams across multiple locations.
High commercial acumen with data-driven decision-making skills.
Knowledge of mortgages, lending, property, or complex retail services desirable.
Exceptional relationship-building and change leadership experience.
Additional Information
Why Join us?
Enjoy the flexibility of remote working arrangements. We offer a highly flexible hybrid structure with an attractive WFH / Office split.
We offer extended Paid Parental Leave: we celebrate our growing Lendi Group family with up to 26 weeks leave for primary carers and up to 4 weeks for secondary carers.
An additional week's Loyalty Leave each year after reaching 3 years' service.
We are a people-first company that invests in initiatives to promote a healthy work environment, such as offering an Employee Assistance Program and social groups such as our industry-leading Women in Technology group.
Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products.
Feeling like you don't meet all the skills listed? That's ok; we are always on the lookout for different skills, experience, and qualities and so we'd still like to hear from you.
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