Mon 9.30am – 4.00pm
Tue 9.30am – 4.00pm
Wed 9.30am – 4.00pm
Thu 9.30am – 4.00pm
Fri 9.30am – 4.00pm
Do work that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.We’vebeen serving our local communities for over 100 years, with market-leading products,servicesand technology.
What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement.
Working with us in RBS meansyou’llpositivelyimpactour customers’lives, andbe there for them when they need us.
See yourself in our team
As the Customer Banking Specialist in ourBranchyou’ll:
- Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
- Support customers with enquiries, maintenance on accounts andprocess applications for credit products
- Complete Financial Health Checks to assess customers’ financial needs andidentifyany changes
- Educate anddemonstrateof our in-branch technology and digital banking options to customers
- Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture
We’reinterested in hearing from people who have
- Experience in delivering exceptional customer service ideally in financial services,retailor hospitality
- Excellent communication skills & the ability to articulate financial terms ina transparent way
- The ability to ask questions, find solutions, act withintegrityand place the customer at the centre of everything you do
- Ability to work in retail environmentthat’sbusy and commercially driven
- A genuine interest in building a career with CommBank
With us,you’llhelp customers make informed financial decisions to achieve their goals.
If this role matches your experience and career goals, apply today!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application.
We’re keen to support you with the next step in your career.
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Advertising End Date: 16/10/2025
Required Skill Profession
Information And Record Clerks
📌 Customer Banking Specialist Relief North West Area
🏢 Commonwealth Bank
📍 Craigieburn