Are you ready to be part of something bigger? At Lite n' Easy, we are not just about meals; we are about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they are on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into crafting meals that are not only nutritious but also bursting with flavour.
Why Join Us?
* Supportive Environment: Work alongside passionate individuals in our Banyo, Brisbane or Perth Office
* Meaningful Work: Help deliver healthy meals to time-strapped individuals and those dedicated to wellness
* Great Perks: Enjoy free Physio onsite, secure onsite parking, product discounts, family day excursions and access to our free onsite gym
* Flexible Work Options: Hybrid arrangements available after training
* Inclusive Culture: Be part of a collaborative team that genuinely cares about customer wellbeing
* Impactful Role: Make a meaningful difference every day
The Role:
We're looking for a passionate and customer-focused individual to join our Customer Operations team in a dynamic FMCG environment. As a Customer Service Support – HCP, you'll play a key role in supporting our HCP and NDIS customers, building meaningful relationships, and making a real difference in people's lives.
Location: Head Office, Banyo (Brisbane) or Perth Office
Working hours:
• Brisbane: Part‑time | 10:00am – 5:00pm | Monday, Tuesday & Friday
• Perth: Part‑time | 8:00am – 3:00pm | Monday, Tuesday & Friday
Hybrid work options available after training.
Key Responsibilities:
* Handling outbound referrals for new HCP and NDIS customers
* Responding to inbound calls and providing clear, empathetic support
* Explaining how Lite n' Easy's HCP and NDIS programs work
* Offering encouragement and guidance to customers needing support
* Collaborating with the HCP and NDIS Specialist team to ensure smooth service delivery
About You:
* 2 - 5 years' experience in a customer service role
* Strong communication and interpersonal skills
* High attention to detail and ability to work well in a team
* Ability to build and maintain effective relationships
* Flexibility and adaptability in a changing environment
* Completion of the NDIS Worker Orientation Module and NDIS Worker Screening Check (or willingness to complete)
* Experience in specialty retail or hospitality highly regarded
If you have a passion for customer service and are seeking a challenging yet rewarding opportunity where your work directly influences organisational success, then we encourage you to take the next step in your career. Join a team that values innovation, collaboration and customer care by clicking "Apply" now and be part of our journey toward Operational Excellence.
Please note: Only Australian Citizens or Residents are eligible to apply