Why Join Us? Great salary : $80,028 – $86,614 + super (negotiable) Transitional housing (subject to availability) Health perks : Private health discounts, gym memberships Flexible work options to suit your lifestyle Career development : Ongoing training and clear progression Salary packaging & co-matching super Supportive team culture in a close-knit, impactful organisation
Your New Role We're seeking an IT Service Delivery Officer to keep our digital systems running smoothly and support a broad range of users across the City of Kalgoorlie-Boulder. You'll deliver first- and second-level support, manage assets, and contribute to tech upgrades and system improvements.
Key responsibilities include: Handling ICT service requests and incidents Managing service performance to meet SLAs Supporting tech upgrades and deployments Maintaining IT asset records and documentation Ensuring compliance with ICT security policies Providing end-user training and troubleshooting support
What You'll Bring Tertiary IT qualification or 2+ years in IT support/delivery Skills in Microsoft 365, Azure AD, Teams, SharePoint, Intune Knowledge of networking, desktop/mobile environments Familiarity with ITSM tools and frameworks (e.g., ServiceNow, ITIL) Strong communication and problem-solving abilities A collaborative, user-first mindset Must-have:
WA 'C' Class Driver's Licence
Satisfactory National Police Clearance
Ready to join a vibrant team making a real community impact? Click "Apply Now" to start your next career chapter with the City of Kalgoorlie-Boulder.
#J-18808-Ljbffr