JD Sports is a global sports fashion brand with over 3,400 stores worldwide. Founded in 1981 in the UK, we strive to inspire the emerging generation through a captivating connection to sport, music, and fashion.
The Role
We are seeking energetic and passionate individuals to join our team as Department Managers. You will lead your department team to provide exceptional customer service to every JD customer.
* Model exceptional customer service, every customer, every time.
* Coach team to deliver exceptional service and a 'service over task' environment.
* Actively gain, maintain and share product & brand knowledge for your department.
* Support management team to improve financial performance within your department.
* Work with back of house team to ensure product availability.
* Uphold company standards and deliver store visual excellence.
What We're Looking For
* 2-3 years leadership experience within retail or like industry.
* You are passionate about delivering an amazing service experience for our customers.
* You have a positive attitude, with capacity to create a motivating environment for your team.
* You have a proven track record in driving and exceeding set KPI's and communicate well with all stakeholders.
* You have excellent time management skills to ensure that daily priorities are executed in a timely manner.
* Thrive in a fast paced, ever-changing environment.
* Openly shares knowledge with the wider team to achieve common goals.
* Desire to develop yourself; your career and learn new skills.
* Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members.
What's In It For You?
* Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market.
* Training and development opportunities to kickstart, evolve and shape your career.
* Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre.
* Access to our attractive staff discount This can also be used for friends and family.
* Access to our Employee Assistance Program & Mental Health champions.
* One month paid parental leave for full-time employees.
We value diversity and inclusion and champion a culture where everyone feels valued, included, and celebrated.