Hotel Brand: Holiday InnLocation: Australia, Victoria, DandenongWhat is the job?A dynamic leadership role responsible for transforming our restaurant into a sought-after dining destination while maintaining IHG's exceptional standards. This role requires an innovative leader who can create and execute compelling dining concepts, build a strong culinary reputation, and deliver memorable guest experiences that set us apart in the local dining scene.Development and InnovationDrive the restaurant's positioning as a standalone dining destinationCollaborate with Chef to develop unique menu concepts that reflect current dining trendsCreate signature experiences that differentiate the venue from local competitionImplement innovative service touches that enhance the dining experienceDesign and execute compelling seasonal promotions and special eventsBrand and ReputationPosition the restaurant as a leader in the local dining sceneBuild and maintain relationships with local suppliers, businesses and influencersDevelop marketing initiatives that attract both hotel guests and local dinersCreate engaging social media content to showcase venue offeringsEstablish the restaurant's unique identity while maintaining IHG brand standardsExperience CreationDesign and implement distinctive service protocolsCraft memorable moments throughout the guest journeyDevelop wine and beverage programs that complement the food offeringCreate immersive dining experiences through ambiance, service, and presentationEnsure consistency in service delivery and product qualityCommercial SuccessDrive revenue through innovative marketing and promotional activitiesIdentify and capitalise on market opportunitiesBuild strong relationships with local suppliers to source unique ingredientsOptimise pricing strategies to maximise revenue while maintaining value perceptionDevelop additional revenue streams through special events and partnershipsWhat we need from youThis role requires someone who understands that success in hospitality is about creating great experiences, doing the right thing, and understanding people. The ideal candidate will combine professional expertise with genuine passion for hospitality, a proven track record in operating a successful restaurant and an ability to create memorable dining experiences to set our venue apart in the local market.Qualifications & ExperienceBachelor's Degree or higher qualification in Hotel Administration, Culinary Arts, or related fieldMinimum 5 years of experience in restaurant/venue managementProven track record in F&B operations managementCore Skills & AttitudeCaring approach towards both guests and team membersDesire to make a positive difference in guest experiencesStrong leadership presence and decision-making abilitiesDeep knowledge of F&B operations and current industry trendsAbility to inspire confidence in both team and guestsProfessional expertise in food, beverage, and service standardsStrong financial and business acumen to drive commercial successAttention to market trends and community landscapeStrong communication and interpersonal skillsAbility to work collaboratively with a range of internal and external stakeholdersResults orientated mindsetFlexible approach to working hoursWe genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels.Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guestsTrue Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stayTrue Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needsTrue Responsiveness: providing guests with what they need, and doing so in a timely and caring mannerThere's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.What we offerJoin us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.