Clinical Support Specialist
We are seeking a skilled Clinical Support Specialist to provide clinical expertise and support for our products in the healthcare environment.
* Deliver exceptional customer service, maintaining high product knowledge and providing timely support to meet business objectives.
* Collaborate with our sales team to achieve business goals, enhance operating efficiencies, and maintain strong customer relationships.
* Manage training schedules and activities in line with sales strategies, ensuring seamless execution of programs.
* Support surgical procedures in hospital environments, managing surgeon preferences and integrating warehouse and customer service initiatives.
* Ensure proper maintenance of shared calendars and customer profiles, fostering teamwork and effective communication across teams.
Requirements:
* Proven experience in the medical field or theatre setting, or tertiary qualifications in science or a related discipline.
* Essential experience in orthopaedics and/or endoscopy, with extensive understanding of industry terminology and clinical knowledge.
* Good understanding of the operating theatre environment, surgical procedures, and the Australian healthcare system.
* Selling skills and computer proficiency in MS Office.