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Front office operations lead

Geelong
beBeeLeadership
Posted: 25 August
Offer description

Lead Front Office Manager

As a seasoned hospitality professional, you will play a pivotal role in the pre-opening phase of a new hotel. Your responsibilities will include managing all aspects of front office operations, ensuring seamless guest experiences, and fostering a positive work environment.

The ideal candidate will possess excellent communication skills, strategic thinking, and the ability to collaborate with multiple stakeholders. A strong focus on team leadership and development is essential for this role.

* Develop and implement effective operational procedures to enhance guest satisfaction and productivity.
* Oversee the training and development of front office staff, promoting a culture of excellence and continuous improvement.
* Collaborate with other departments to ensure smooth communication and coordination during the pre-opening phase.
* Conduct thorough analysis and identify areas for improvement, implementing strategies to address these challenges.
* Work closely with the sales and marketing team to develop promotional materials and campaigns that attract guests and promote our loyalty program.

We are seeking an experienced and passionate leader who shares our commitment to delivering exceptional guest experiences. If you have a proven track record of success in a similar role and a passion for hospitality, we encourage you to apply.


Requirements

To be successful in this role, you will need:

* Bachelor's degree in Hotel Management or a related field.
* Minimum 3 years of experience in a management capacity, preferably in a hospitality setting.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests.
* Strong analytical and problem-solving skills, with the ability to think strategically and make informed decisions.
* Ability to work effectively in a fast-paced environment, prioritizing tasks and managing competing demands.


What We Offer

In return for your expertise and dedication, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Our company values diversity and inclusion, and we welcome applications from talented individuals from all backgrounds.


How to Apply

If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application today.

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