Food & Beverage Supervisor – Banquets (Full Time)
Reporting to the Director of Banquet Operations, you will assist in coordinating the day‐to‐day operations of our busy Banquets and Events spaces. From large conferences and gala dinners to weddings and private celebrations, you will help lead service teams to ensure each event runs seamlessly and meets the luxury service standards expected of the InterContinental brand.
This is a hands‐on leadership role, supporting event execution, supervising service teams and ensuring exceptional guest experiences across every event. While the primary focus is on Banquets, you may also assist Restaurants & Bars when required.
Your Day-to-Day
* Support the Director of Banquet Operations and leadership team in delivering successful events across the resort.
* Supervise banquet service teams during conferences, weddings and special events.
* Coordinate event service to ensure smooth, efficient operations.
* Monitor staffing levels and assist with rostering to support event requirements.
* Maintain strong communication with kitchen, events, and operational teams.
* Ensure service standards align with IHG brand expectations.
* Support inventory control and stock ordering where required.
* Assist with training and development of Food & Beverage team members.
* Build strong relationships across departments to ensure seamless event delivery.
* Maintain safe work practices and compliance with WHS procedures.
What We're Looking For
Qualifications
* Hospitality qualification desirable.
* RSA Certificate required.
* Full driver's licence.
* Unrestricted working rights in Australia.
Experience & Skills
* Previous supervisory experience within banquets, conferences, weddings or large‐scale events.
* Ability to lead teams during high‐volume service periods.
* Strong organisational skills and attention to detail.
* Excellent communication and teamwork skills.
* A proactive and solutions‐focused mindset.
* Professional presentation and strong guest focus.
* Flexibility to work evenings, weekends and public holidays.
What We Offer
* Paid birthday leave.
* Global hotel perks, including accommodation and food & beverage discounts.
* Enhanced parental leave.
* Career development through our lifelong learning program.
* IHG Career Milestone celebrations.
* Transfer of entitlements as you grow within IHG.
* Access to our retail discount platform.
We are proud to be IHG, and we know you will be too.
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