Overview
Women's and Children's Health Network, Child and Family Health Services, Inner North – Angle Park 5010, Enfield 5085, Ingle Farm 5098, Port Adelaide 5013, Woodville 5011
Salary – ASO2, $58,709.00 - $63,154.00 + 12% Superannuation and Salary Sacrifice Benefits | Casual – 12 month contract, multiple positions available
About WCHN: Join the Women's and Children's Health Network (WCHN), South Australia's leading provider of care for women, babies, children and young people. We're shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.
What WCHN Can Offer You
* Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
* Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
* Support for you and your family via our Employee Assistance Program.
* Relocation financial support may be negotiated, subject to eligibility. Details available on request.
About the role
The Administration Officer provides high-quality customer service and administrative support for Child and Family Health Service sites. As the first point of contact, the role manages enquiries, records, referrals, meetings, and office operations to support staff, families, and service delivery.
Key duties of the role
* Act as the 'first point of contact' for both front of counter and telephone customers
* Identify customer needs and provide accurate and timely information
* Direct enquiries to appropriate staff
* Record client referral information while maintaining databases and waiting lists
* Assist in arranging meetings, preparing agendas, and accurate recording and distribution of minutes
Skills and Experience
* Experience working in a frontline customer service position within a Health Service
* Knowledge of administrative systems, procedures, and guidelines
* Sound interpersonal and communication skills
* Ability to maintain sensitivity, integrity and confidentiality
* Experience maintaining electronic and hard copy client records
Enquiries
Melissa CestaroAdministration ManagerMelissa.Cestaro@sa.gov.au8303 1608
Additional information
Want to learn more about career opportunities at WCHN? See how you can Realise Your Potential and join one of our teams making a positive difference in the community. Follow WCHN on LinkedIn for updates on new job opportunities and the latest news.
To learn more about this role—including key selection criteria, special conditions and minimum requirements—please refer to the attached role description and checklists: ASO2 - CaFHS Administration Officer - Role Description - 926314.pdf; Immunisation Requirements Checklist; Applicant Documents Checklist.
The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss flexible working arrangements. For more information on applying, visit SA Health Careers Site or International Application Guide for international applicants.
Aboriginal and Torres Strait Islander applicants are encouraged to apply.
Application Closing Date: Tuesday 30th of June 2026 at 11:55pm
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