Overview
Ecommerce Executive - B2B & Corporate role at Big Red Group. Our Merchandising team drives growth for Big Red Group's B2B brands through strategic product curation, seasonal planning, and onsite merchandising to maximise conversion, revenue per visitor, and experience sell-through rates. This role focuses on supporting customer engagement by executing visual merchandising, navigation, and content updates across B2B ecommerce platforms, ensuring brand consistency and a seamless user experience. The role sits within the B2B/non-consumer stream, supporting corporate, local agent, and white label eCommerce platforms. The position operates in a service-based model, collaborating with internal stakeholders via a ticketing system to deliver merchandising, content updates, and platform optimisations.
Responsibilities
* Operate in a support capacity using a ticketing system to manage requests from internal teams.
* Collaborate with Marketing, Partnerships, and Product teams to ensure timely execution of updates and optimisations.
* Build and customise white label sites including branding (logos, colours), regional optimisation, and UTM tracking.
* Maintain and optimise existing white label sites based on performance and stakeholder feedback.
* Ensure content accuracy and merchandising of top-performing products.
* Execute merchandising updates aligned with B2B brand guidelines and seasonal relevance.
* Ensure homepage banners, product listing pages (PLPs), and campaign pages are up-to-date and reflect trade promotions.
* Support campaign asset implementation as required.
* Use analytics tools (e.g., Tableau) to track performance and identify opportunities for improvement.
* Share weekly insights and recommendations with stakeholders and apply SEO best practices across B2B platforms.
Qualifications
* 1–2 years of experience in site merchandising, digital marketing, or eCommerce.
* Proven experience using analytics tools to understand and enhance the customer journey (Tableau preferred).
* Strong understanding of online shopping behaviour and digital merchandising best practices.
* Excellent attention to detail, organizational skills, and time management.
* Growth mindset and resilience, thriving in a fast-paced environment with changing priorities.
* Confident communicator with the ability to work cross-functionally.
What's in It for You?
Big Red Group is a high-growth, technology-led business that embraces innovation and change in a flexible, hybrid environment. You will join a passionate team delivering exceptional experiences and be part of a company recognised as an employer of choice in Australia.
Benefites & Culture
* Community focus with team days, co-design sessions, ESG commitments, and a Sydney office located at Circular Quay with views of the Opera House.
* Genuine connections through roadshows, employee resource groups, offsites, and social events.
* Growth opportunities including 30 work-from-anywhere days, leadership development, Talent Academies, mentorship, paid parental leave, and wellness support.
* Hybrid culture with in-office three days a week and Monday All In Day with team lunch.
Big Red Group is an equal opportunity employer and fosters an inclusive and supportive workplace where everyone, regardless of background, identity, or ability, has the opportunity to thrive.
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