Must Have Skills:
* Australian Citizens holding an active NV1 security clearance or higher.
* Deep hands‐on expertise across Cloud, Data Centre and Network infrastructure domains including Windows, Linux, VMware, Backup (CommVault), Storage (NetApp), Routing, Switching, SD-WAN, Security, and Server Environment.
* Proven experience supporting enterprise‐grade environments using technologies from leading vendors such as Cisco, Juniper, Palo Alto, Meraki, Microsoft, Linux, F5 Load Balancers, Aruba, VMware, Netscaler, Fortigate, Velocloud, Solarwinds, ServiceCentral, Magpie, Splunk, and Merge.
Nice to Have Skills:
* Experience in Telco/ISP and Australian public sector environments, especially with knowledge of security and compliance frameworks.
* Exposure to network automation (Python, Ansible), cloud networking (AWS, Azure, GCP), and enterprise‐scale network transformation or migration projects.
Minimum Years of Experience: 5 Years
Certifications Needed: CCNP, JNCIP, Fortinet NSE, or ITIL Foundation
Key Responsibilities:
* Own the full lifecycle of incidents, service requests, problems, and changes—including high‐priority and emergency changes—from initiation to closure.
* Deliver proactive and reactive network support to prevent service disruptions, maintain SLA compliance, and ensure service continuity.
* Develop and implement strategies to improve the performance, resilience, scalability, and maintainability of managed network environments.
This role operates within a 24/7 NOC/Support environment. Candidates must be willing and able to work rotating shift rosters and participate in an on‐call roster as required.
Protect - Technical Specialist • Sydney, Melbourne, Brisbane, Adelaide, and Australia, NSW, au
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