ICT Infrastructure Specialist
Are you passionate about maintaining cutting-edge ICT systems and infrastructure? Do you thrive in a fast-paced environment where no two days are the same? We're looking for an experienced ICT Infrastructure Specialist to join our team!
* Key Responsibilities:
* Maintain cloud-based systems, server, and networking infrastructure.
* Ensure system backups and disaster recovery procedures are in place and functioning correctly.
* Configure and maintain mobile and handheld device management systems.
* Administer Cisco and HP Aruba devices and maintain secure network configurations.
* Support and configure Microsoft 365 services (Exchange Online, SharePoint, OneDrive) and Azure/Entra ID.
* Mentor and train ICT Support officers as required.
* Manage escalated issues in accordance with SLA.
* Configure and maintain phone system infrastructure, VPN infrastructure, and SOE deployment technologies.
* Maintain high-level ICT security.
* Organise warranty and repairs of faulty infrastructure devices.
* Visit remote branches and job sites to install ICT equipment and resolve issues.
As an ideal candidate, you will have:
* 4+ years' experience in a similar ICT role.
* Extensive experience with Cisco routers, HPe Aruba switches, Veeam Backup & Replication, and Windows Server administration.
* VMware VCenter and/or Hyper-V administration.
* Microsoft PowerShell scripting, SharePoint Online configuration, and administration support.
* A strong understanding of ICT security principles.
* Excellent communication and interpersonal skills.
What We Offer:
* Ongoing rewards and recognition programs.
* Company-paid parental leave.
* Employee referral programs up to $2000.
* Salary sacrifice options.
* Employee Assistance Program.
* Novated lease options.
* Discounted health and wellbeing services.
* First Aid and Mental First Aid Support Officers available.